Booking Policies
CANCELLATIONS
Full refunds will be given if cancelling at least 14 days prior to check in.
50% refund will be given if cancelling between 7-14 days prior to check in.
No refunds given for cancellations up to 7 days prior to check in.
No refund will be given on paid site fees if you choose to check out early.
COVID CANCELLATIONS
If your trip needs to be cancelled due to a Government issued border closure or Government directed lockdown which prevents you from arriving on your scheduled date, then a full refund of any deposit paid will be given. We are also more than happy to transfer your deposit as a credit for a future booking.
DOG FRIENDLY PET POLICY
Only permitted on powered sites.
Strictly not allowed in cabin accommodation.
Management permission required before arrival.
CABINS
Overnight stays must be paid in full at time of booking.
A surcharge of $20 applies to all cabins for single night stays on a weekend (Friday and Saturday nights).
A $150 booking deposit applies to all stays and is payable at the time of booking and will be held as a security deposit. The full tariff will then be payable on check in. The security deposit will be refunded within 48 hours following departure if all keys are returned and cabin and contents are left in a neat and tidy manner and accounted for.
Security Deposits will be refunded within 48 hours following departure if cabin and contents left in a neat and tidy manner and accounted for.
Security deposits will be forfeited if no notice is given and cabin is vacated before the date it was booked to unless prior arrangement has been made at the Office and sufficient notice (1 week) is given of planned departure.
Linen supplied to main bed only in all cabins. Linen for single beds or pull outs incur extra charge. Linen includes all bedding and towels.
NO Pets Allowed.
PLEASE NOTE: A minimum 2 night stay applies to all cabins over long weekends and Christmas/New Year/Easter periods.
WORKER’S RETREAT
Accommodation is only available on a weekly basis. Linen is included to the bottom bunk bed.
A $150 booking deposit applies to all stays and is payable at the time of booking and will be held as a security deposit. The full tariff will then be payable on check in. The security deposit will be refunded within 48 hours following departure if all keys are returned and cabin and contents are left in a neat and tidy manner and accounted for.
CARAVAN & MOTORHOME SITES
Bookings for 2 nights or more require the first night’s rate as a deposit at time of booking.
A $20 refundable key deposit is payable at check in together with the remainder of the tariff.
We offer 5% discount on powered sites for Seniors upon presentation of a Seniors card.
(Maximum discount of $40 any one stay).
Small and medium dogs allowed.
Please contact management before arrival.
Pet Rules & Policies Apply
ALL caravans must have a vehicle located on site that can tow the caravan immediately in the event of an emergency (e.g. bushfire).
GATEWAY QUARTERS
Accommodation is only available on a weekly basis. Linen is not included but is available for an extra cost.
A $150 booking deposit applies to all stays and is payable at the time of booking and will be held as a security deposit. The full tariff will then be payable on check in. The security deposit will be refunded within 48 hours following departure if all keys are returned and cabin and contents are left in a neat and tidy manner and accounted for.
BACKPACKERS
Accommodation is only available on a weekly basis.
A $150 booking deposit applies to all stays and is payable at the time of booking and will be held as a security deposit. The full tariff will then be payable on check in. The security deposit will be refunded within 48 hours following departure if all keys are returned and cabin and contents are left in a neat and tidy manner and accounted for.
